FAQs

/FAQs/

Where can I find installation instructions?

Instructions may be downloaded from the official "site" of the Company orfound in each package of Decostone.

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Can Mathios Refractories S.A. undertake tailor made orders?

Yes, under certain conditions appointed in each case. The final decisions are made in cooperation Guidance / Sales, Production and marketing.

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How can I repair Decostone in case of damage?

Decostones can be repaired by applying liquid paints with a brush.

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How can I clean Decostone if it’s been marked during installation?

Proceed to clean with a wet sponge as soon as possible.

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Where is the nearest Decostone dealer to me?

The Mathios Refractories supplies its products to Greece and abroad through its branches and a large dealer network. Contact us by phone at 210 4913502 or by email at mathios@mathios.gr and our Customer Service will gladly inform you of the retailer selling MATHIOS products closest to you.

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Where can I find more information on Decostone products?

On our official site, a full range of brochures and "Prospects", are available for download. Also please feel free to phone or visit our company’s official representatives and specialized sellers.

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Are Decostone products flammable?

No, because the raw materials consisting of pumice, cement and the oxides of iron are not flammable.

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Is there any possibility for humidity or extremely weather conditions to cause problems to Decostone?

Decostones are highly resistant to frost and corrosive environments such as acid rain and NaCl. Special attention should be paid to the uniform application of the adhesive on the surfaces of Decostones and the substrate in order to not leave gaps, which may potentially result in unwanted detachments in freezing conditions.

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What installation efficiency may Decostone offer?

The application of Decostone is much easier than installing natural stones. Decostone can be applied 8 - 15 m² surface per day. In contrast, natural stones where can be applied max 5 m² per day. Due to their irregular back placement surface as well as their lower weight per unit area, Decostones exhibit stronger adhesion [...]

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What materials are used for tilling Decostone and for the joints?

The materials proposed by Mathios Refractories SA are the mortar Mat Build and tile adhesives Extra Stone Glue and Easy Glue. In cases, where increased adhesion, elasticity, or flexibility is required, we recommend mixing mortar and tile adhesive with plasticiser emulsion as a partial substitute for water. For grouting, we suggest the Mat Build mortar [...]

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